It’s a Monday once again, my work is customer facing and today in the morning I got into confrontation mode with a customer. Customers can be very stubborn, thank God for my customer care skills and anger control mechanism. The guy hurled insults at me but I did what I do best.. ignore the stupid guy. That served to infuriate him more. However, if I wasn't bound by the company policies, I would have gotn physical with that stupid man.....
Well at the end of the incidence, he was the stupid one.. you knu.. like a dog barking at a stationary tree......
well, thats how I started on my Monday.. wonder how my week will turn out..
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