Colleague Talk - Team building Tips - 28st Jan 2008

I had a productive week last week. Work has picked up and I hope and pray this continues.
I work in an office with a team of six. Last week we held our second office meeting this year (we cultivated the culture of a weekly meeting last year, it works!). It was like a family re-union! Office meetings have a way of rejuvenating our energies.

We deliberated on a number of exciting things. In order to improve efficiency and exceed our customers expectations, we decided to make the office meeting regular (we eventually hope to have it daily) to plan our week as well as work modalities of resolving arising issues. To foster closeness and hence teamwork, we shall be having a joint lunch fortnightly. We shared out responsibilities in our office by having a Stationary Champion, Communications Champion, Community Service Champion and a Team Leader. The champions were given specific responsibilities. This has worked wonders, everyone is in high spirits (I have never seen my boss-our Team Leader-this happy!!), we plan to increase efficiency by reducing our turn around time for serving our clients by ½ (half) this year. Any suggestions on how to improve our relations with our clients are welcome.

Action Point: Team Building Tips
Allow me to share with you insightful team building tips I came across on the internet, especially suited for Team Leaders. Positive office dynamics add great strength to an organization, while strained ones create strife. Team Leaders simply can't afford to leave such an important aspect of the organization to chance.
There are many ways for Team Leaders to bring a team together and foster their ability to work together as a whole. These 10 tips can help unite even the most disparate group of people.
1. Communicate goals clearly
2. Define responsibilities
3. Provide equal training
4. Encourage relationships
5. Empower
6. Provide feedback
7. Reward
8. Set reasonable deadlines
9. Meet regularly
10. Discourage “backdoor” reports
Below is a more detailed extract expounding on the above 10 tips.
(Extracted from www.teambuilding123.com)

We shall be re-visiting team building and teamwork in a later ‘Talk’. If you have any thoughts or tips to add regarding team building, kindly do so.

Quote:
“The difference between two equally talented teams is leadership” Anonymous

Have a very productive week

TEAM BUILDING TIPS FOR TEAM LEADERS

1. Communicate goals clearly. Employees look to management for basic company goals. When those goals are not clear, disagreements will erupt as employees try to define goals themselves. By clearly laying out goals, everyone begins in the same place and understands where the organization is going.
   
2. Define responsibilities. Offices run best when everyone clearly understands their responsibilities. Provide each employee with a distinct definition of his or her own responsibilities, both individually and as it relates to group projects. This eliminates confusion over who is accountable for what and allows employees to relate without struggling over responsibilities.
   
3. Provide equal training. Make sure that each member of your staff is trained and equipped to complete the tasks at hand; divisions surface when one member is unable to perform necessary duties. Provide ongoing training -- if additional time is needed, pair two employees to learn from one another. Make sure, though, that it is an equal teaching relationship, where both employees are gaining new skills.
   
4. Encourage relationships. Most offices are busy places with many demanding deadlines. But allowing employees an occasional extended lunch to go out together and relax outside of the work environment can build understanding that will transfer back into the office and improve working relationships.
   
5. Empower. Give decision-making power to the people working on the project. Give them with the authority necessary to get their jobs done, but observe the process to make sure they are rising to the challenge. Trusted employees can make decisions without fearing consequence, and good employees will value that trust and seek to make the best decisions.
   
6. Provide feedback. Don’t make a group second-guess your opinion of their work. Be clear not only in your initial expectations and assignments, but also in your opinion of the work. Open communication, where employees are clear on where they stand, will help them feel more secure and willing to work together.
   
7. Reward. Provide rewards to the office as a group. Whether it is an award, a luncheon, or some other treat, providing the whole office with an encouraging reward for hard work will build team spirit and bring your employees back in with renewed enthusiasm for their job.
   
8. Set reasonable deadlines. Reasonable deadlines are often subjective, and timelines vary based on need. But you can build a spirit of teamwork by dividing assignments equally, providing compensation to employees who are working additional hours, and reworking less important deadlines to allow for a little more time.
   
9. Meet regularly. The best way to understand your employees and to let them know they are not alone is to meet regularly with them. Whether it’s a monthly lunch meeting or an organized meeting with specific agenda items, it is critical to keep the lines of communication open. This allows you to gauge not only their needs and productivity, but will also help you assess if there are team building concerns that need to be addressed.
   
10. Discourage “backdoor” reports. Inevitably, there will be at least one employee who will attempt to report to you after every meeting -- giving a play-by-play slanted to their favor. Don't encourage this behavior, and resist the temptation to use them as a fly on the wall. Backdoor tactics can severely undermine an otherwise positive office environment.